Last updated 28 February, 2020
The type of data, how it is collected, and data processing differ depending on the type of research conducted as specified below. Personal data may also include other data that you yourself disclose during the research.
Client customer surveys
Interviews (face-to-face, telephone, or video conference)
All responses to our research are completely confidential unless otherwise explicitly stated, for example if you are interviewed as an expert. We collect data in our studies for research purposes if not otherwise stated in the study, and the use of the information gathered will be limited to that purpose.
In the events that we report and present results or insights, all personal data will be anonymized to ensure that it cannot be connected to you as an individual.
We do not rent, sell or share personal information to a third party for the purpose to directly contact individuals for marketing and sales of products or services.
We will share anonymized data and insights from the study with the client for whom we are conducting the research.
We may share some personal information with third parties for administrative purposes, for example to pay you for your participation. Our partner service providers are required to comply with GDPR regulations and agree to maintain the same strict confidentiality and provide the same level of data security as provided by us, and are not permitted to use or disclose your personal data except as necessary to perform services on our behalf or to comply with legal requirements.
Lynxeye Insights conducts research in collaboration with a number of third party partners. Depending on the type of study the extent of collaboration may vary as specified above under types of research. On behalf of our clients we may also utilize their data to gain access to research participants.
When we work with partners it is our duty as a company to ensure that we remain compliant with the rules stipulated by the GDPR legislation and our corporate-wide policy regarding personal data. This includes ensuring that:
All research participation is voluntary, and you can always “opt out” at any time after agreeing to participate (be aware that any monetary compensation you are provided for participating is dependent on your participation, and that opting out of participating may make you ineligible to receive it).
According to GDPR regulations you have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. You can also request that we stop processing your personal data, except when processing is necessary for the performance of a contract where you are one of the concerned parties, if processing is necessary for us to comply with any legal obligations we have or protect the vital interest of an individual.
To participate in one of our research projects you need to consent that any information you provide for the duration of the research will be used as above described.