Sweden's most satisfied electricity customers
- Industry
Energy
- Geography
Sweden
Telge Energi came to Lynxeye for an insights-driven strategic direction that would ensure they continued to live up to their rebel brand image.
Telge Energi is Swedish electricity supplier with sustainability and clean energy at its core.
Challenge
Telge Energi came to Lynxeye in search of the next big way to challenge the industry, being known as a bit of a rebel in the market.
Response
Lynxeye provided a clear direction for how to position Telge Energi going forward, and then anchored that strategy by involving and empowering the full organization.
Impact
Telge Energi increased their customer stock and outperformed the industry in customer satisfaction with 72.4 compared to 66.2. They were also voted the most reputable electricity company in Sweden.
Contact
Want to know more? Talk to us about our work for Telge Energi, for other energy companies, or what we can do for your business.
